Viruses mutate and right now you must, too. COVID-19 as a catalyst for change.
04/03/2020
All veterinary practice teams are impacted by the current state of affairs, and each person plays an integral role in demonstrating leadership within their practice, contributing to the continuity o...
Read MoreThe Human-Animal Bond: Maintaining the Bond Through Telemedicine
03/25/2020
Charlotte Lacroix, DVM, JD is the Founder and CEO of Veterinary Business Advisors, Inc. and is an adjunct professor at the University of Pennsylvania School of Veterinary Medicine. Dr. Lacroix is a...
Read MoreDifferentiating Fear from a Phobia. Case-based Learning in Behavior: Noise-related Anxiety versus Noise Phobia
02/27/2020
In this VetVine Case-based Learning (CBL) segment, veterinary behavior expert - Dr. Christine Calder - discusses Shai (a service dog) and shares his story to highlight keys to working through a behavi...
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Case-based Learning in Behavior: Noise-related Anxiety versus Noise Phobia
02/23/2020
Dr. Christine Calder - discusses Shai (a service dog) and shares his story to highlight keys to working through a behavior problem (in this example - reactivity to noises), as well as consideratio...
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The Effect of Client Economic Limitations on the Human-Animal Bond
02/03/2020
Dr. Wendy Hauser introduces her 4-part series on client economic limitations and the effect on the Human-Animal Bond. In this series she discusses the impact that financial constraints can have on...
Read MoreChronic Renal Failure
01/30/2020
Canine and Feline Nephrology and Urology (2nd Edition), 2011, Chapter 5, pp 145-196. Authors: Dennis J. Chew, Stephen P. DiBartola, Patricia A. Schenck.
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Rethinking Client Service - How Can We Do Better?
01/27/2020
Here is an excerpt from my presentation on "Bridging the Great Divide," in which I introduce the topic of discussion and the concept of aspiring to becoming a world class veterinary care provide...
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Overcoming Fee Sensitivity
01/27/2020
Do you know how dollars are spent from fees that are collected in the average veterinary practice? Diana Duncan, CVPM suggests a starting point for educating staff members about fees, and how tho...
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How to Make Your Meetings Count!
01/27/2020
Most veterinary practices schedule meetings - staff meetings, doctor's meetings, manager's meetings, etc. But how many of these meetings are truly productive? In this segment, Sandy Walsh, RVT...
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Answering the Telephone is More Than Just a "Hello"
01/27/2020
This week’s Practice Management Pearl includes tips for managing the most important tool at the front desk - the telephone. Learn more on Practice Management Pearls: http://vetvine.com/forums/29/p...
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