Matters of the Brain - What's Said. What's Heard and Learned. Or Not.

Original Presentation Date:
07/03/2017

Free (Non-CE / CE Eligible)
Free for Premium Membership subscribers

In spite of our best efforts to clearly and concisely communicate information to our clients or to employees in training, our words don't always stick. It can be frustrating for the one doing the educating. Dr. Sandra San Miguel explains some of the reasons why people don’t always learn or absorb words that are spoken to them, and shares how we can potentially make a better impact when communicating important information.

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